2020 Global Talent Trends Report | The Future of Work

In the current climate of COVID-19 and economic uncertainty, organisations’ capacity to focus on employee wealth and well-being has never been more vital. This year’s study shows that, even as current realities weigh us down, we still need to focus on overcoming the near- and long-term needs of our clients and our people. We also see a future full of opportunity if organisations act on a renewed mandate to invest in both their people’s well-being and their future success.

This year’s top trends

With headwinds to navigate, companies are looking for a beacon to guide their actions. Drawing on input from 7,300+ C-suite executives, HR leaders and employees in 34 countries, our latest study reveals how organisations are transforming their workforce and workplace. By comparing what enables people to feel they are thriving and energised, and by taking note of what organisations are doing to effectively balance economics and empathy, the study identifies four trends that will enable companies to stay ahead in 2020.

Work together to ensure people thrive

Transform the workforce

See ahead by augmenting AI with human intuition

Inspire and invigorate people

Continuing business when business continuity is threatened

In a moment of great uncertainty, conversations about our collective future — and its impact on our health, wealth and well-being — dominate the airwaves.

We enter the new decade with a more expansive view of an organisation's purpose and with a clear mandate to invest in reskilling and well-being. As we continue to innovate, disrupt and redesign, we find existing approaches to workforce management are no longer sustainable. Despite these challenges, leading organisations are building engaged and thriving workforces. How do they do it? Just watch.