Challenges | Solutions | Get started | Insights | Experts

50 percent of executives are concerned about delivering a consumer-grade experience. 4 percent of HR executives believe they deliver an exemplary employee experience

Challenges

Fractured candidate and employee experience hurting brand
Low HR effectiveness and efficiency affecting outcomes
Misaligned business and HR strategy disrupting transformation

Mercer offers a suite of consulting services and tools to help transform your HR function, accelerate digital implementation, and support change management to deliver exceptional employee experience

Improve efficiency by redesigning the HR delivery model

Break away from traditional HR operating models in favor of newer ways of working that are fit-for-purpose to achieve work that flexes to dynamic business needs and foster interaction.

https://www.mercer.com/what-we-do/workforce-and-careers/redesigning-hr-model.htmlLearn more

Deliver digital and data-driven employee experience

Deploy state-of-the-art people technologies focused on creating productivity and simplicity of experience through unified engagement platforms

https://www.mercer.com/what-we-do/workforce-and-careers/data-driven-employee-experience.htmlLearn more

Implement and communicate shared future vision

Lead change management efforts in a way that creates a shared understanding of the transformation journey and generates buy-in from all employees

https://www.mercer.com/what-we-do/workforce-and-careers/shared-future-vision.htmlLearn more

Are you ready to start your human resource transformation journey?

Try the HR Accelerator, a digital diagnostic tool to develop a prioritized roadmap for your HR service delivery.

Start

Align key stakeholders on guiding principles, must-win battles and project goals

Drive

Develop a comprehensive workplace transformation roadmap and manage change forward

HR Accelerator

Discover

Analyze current state across technology, roles, organization structure, processes and content to determine areas of focus

Shape

Define future people service portfolio and new workplace interaction model along with role optimization

Request a demo

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Our experts

Armin von Rohrscheidt

Global HR Transformation Leader, Mercer

Armin helps clients reinvent their human resources function to optimize its value and deliver an exemplary employee experience. He is the global expert for the Target Interaction Model architecture.

Challenges | Solutions | Get started | Insights | Experts

Challenges

Mercer offers a suite of consulting services and tools to help transform your HR function, accelerate digital implementation, and support change management to deliver exceptional employee experience

Improve efficiency by redesigning the HR delivery model

Deliver digital and data-driven employee experience

Implement and communicate shared future vision

Are you ready to start your human resource transformation journey?

Try the HR Accelerator, a digital diagnostic tool to develop a prioritized roadmap for your HR service delivery.

Start

Drive

Discover

Discover

Shape

Shape

HR transformation insights

Point of view paper

Transforming HR: Target Interaction Model

Point of view

Shared services 4.0: Putting People First

Article

HR transformation in the experience age

Our experts

Armin von Rohrscheidt

Global HR Transformation Leader, Mercer

Meet all experts

Alberto Navarra

Italy HR Transformation Expert

Raphaele Nicaud

France HR Transformation Expert

Natalie Jacquemin

UK HR Transformation Expert

Akshat Joshi

South Asia HR Transformation Expert

Darryl Parrant

North Asia HR Transformation Expert

Ephraim Patrick

Australia HR Transformation Expert

Connect with our experts to find out more or schedule a demo

Mercer Australia

What We Do